Solutions Architect Public Sector (US)
Full-time and Remote (US)
ABOUT POOLSIDE
In this decade, the world will create Artificial General Intelligence. There will only be a small number of companies who will achieve this. Their ability to stack advantages and pull ahead will define the winners. These companies will move faster than anyone else. They will attract the world's most capable talent. They will be on the forefront of applied research, engineering, infrastructure and deployment at scale. They will continue to scale their training to larger & more capable models. They will be given the right to raise large amounts of capital along their journey to enable this. They will create powerful economic engines. They will obsess over the success of their users and customers.
poolside exists to be this company - to build a world where AI will be the engine behind economically valuable work and scientific progress.
ABOUT OUR TEAM
We are a remote-first team that sits across Europe and North America and comes together once a month in-person for 3 days and for longer offsites twice a year.
Our R&D and production teams are a combination of more research and more engineering-oriented profiles, however, everyone deeply cares about the quality of the systems we build and has a strong underlying knowledge of software development. We believe that good engineering leads to faster development iterations, which allows us to compound our efforts.
ABOUT THE ROLE
The Solutions Architect (Public Sector) role at Poolside is a uniquely hands-on position that blends deep technical execution with high-impact customer engagement.
As a Poolside SA, you’ll take end-to-end ownership of how our AI platform is deployed into large enterprise and government environments. You’ll work directly with customers to design, deploy, and support highly secure and performant infrastructure—often tailoring Terraform and Kubernetes configurations to fit mission-specific requirements.
Beyond implementation, you’ll also help evolve how Poolside is deployed across air-gapped, hybrid, and cloud environments—shaping our deployment architecture as we scale into new markets.
This is not a pre-sales demo role. It’s a hybrid between solution design, DevOps, and deployment engineering—ideal for someone who enjoys building, automating, and troubleshooting real systems in production.
YOUR MISSION
Ensure every Poolside customer achieves a fast, reliable, and secure deployment—whether in AWS, private cloud, or fully air-gapped environments—while continuously improving our deployment tooling and processes.
RESPONSIBILITIES
Architect & Deploy: Design and customize Poolside deployments across Kubernetes and Terraform-based environments (cloud, hybrid, on-prem).
Troubleshoot & Optimize: Diagnose complex infrastructure and networking issues across clusters, storage, and CI/CD pipelines.
Automate & Improve: Build automation workflows using Ansible, GitHub Actions, or ArgoCD to streamline provisioning, upgrades, and monitoring.
Collaborate & Guide: Work directly with customer DevOps and security teams to ensure compliance, reliability, and observability.
Evolve the Platform: Contribute to Poolside’s core deployment framework—improving standardization, resilience, and operator experience.
Document & Share: Maintain clear runbooks, deployment guides, and internal documentation for repeatable success.
SKILLS & EXPERIENCE
Strong hands-on experience with Kubernetes (Helm, operators, manifests, troubleshooting pods, services, ingress, etc.)
Proficiency in Terraform for infrastructure provisioning (AWS preferred; Azure or GCP also valuable)
Deep understanding of networking, load balancing, DNS, and certificates
Comfort with Linux, Docker, Git, and modern DevOps workflows
Familiarity with monitoring & observability stacks (Grafana, Prometheus, Datadog, etc.)
Experience with automation tools such as Ansible, ArgoCD, or GitHub Actions
Strong debugging and process-of-elimination troubleshooting skills
Excellent written and verbal communication—able to bridge engineering detail and customer context
Active TS/SCI Clearance preferred
NICE TO HAVE
Experience deploying or securing AI/ML systems in production
Familiarity with RKE2, air-gapped environments, and STIG-hardened operating systems
Programming knowledge in Python, Go, or Bash
Background in government, defense, or regulated industries
WHY THIS ROLE IS DIFFERENT
Poolside SAs aren’t just supporting customers—they’re shaping how our platform is delivered to the world’s most demanding environments. You’ll operate at the intersection of infrastructure engineering, product development, and customer impact, helping define what enterprise-grade AI deployment looks like.
PROCESS
Intro call with José, our Head of Production Engineering
Team-fit call with Beatriz, our Head of People
Technical Interview(s) with a panel composed by José and other Founding Engineers
Customer discussion with one of our Sales representatives
Final interview with Eiso, our CTO & Co-Founder
BENEFITS
Fully remote work & flexible hours
37 days/year of vacation & holidays
Health insurance allowance for you and dependents
Company-provided equipment
Wellbeing, always-be-learning and home office allowances
Frequent team get togethers
Great diverse & inclusive people-first culture
Data Retention
Except as otherwise permitted or required by applicable law or regulation, we will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, as required to satisfy any legal, accounting, or reporting requirements, or as necessary to resolve disputes. To determine the appropriate retention period for personal data, we consider our statutory obligations, the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes we process your personal data for, and whether we can achieve those purposes through other means. We specify the retention periods for your personal data in our data retention policy. Under some circumstances we may anonymize your personal data so that it can no longer be associated with you. We reserve the right to use such anonymous and de-identified data for any legitimate business purpose without further notice to you or your consent. If you are offered and accept employment with poolside, the personal data we collected during the application and recruitment process will become part of your employment record, and we may use it in connection with your employment consistent with our employee personal data policies. If you do not become an employee, or, once you are no longer an employee of poolside, we will retain and securely destroy your personal data in accordance with our document retention policy and applicable laws and regulations.
Rights of Access, Correction, Erasure and Objection
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during the recruitment process. By law you may have the right to request access to, correct, and erase the personal data that we hold about you, or object to the processing of your personal data under certain circumstances. You may also have the right to request that we transfer your personal data to another party. If you want to review, verify, correct, or request erasure of your personal data, object to the processing of your personal data, or request that we transfer a copy of your personal data to another party, please contact us at legal@poolside.ai . Any such communication must be in writing. We may request specific information from you to help us confirm your identity and your right to access, and to provide you with the personal data that we hold about you or make your requested changes. Applicable law may allow or require us to refuse to provide you with access to some or all of the personal data that we hold about you, or we may have destroyed, erased, or anonymized your personal data in accordance with our record retention obligations and practices. If we cannot provide you with access to your personal data, we will inform you of the reasons why, subject to any legal or regulatory restrictions.
Right to Withdraw Consent
Where you have provided your consent to the collection, processing, and transfer of your personal data, you may have the legal right to withdraw your consent under certain circumstances. To withdraw your consent, if applicable, contact us at legal@poolside.ai
Changes to this Privacy Notice
We reserve the right to update this Privacy Notice at any time, and we will provide you with a new Privacy Notice when we make any updates. If we would like to use your previously collected personal data for different purposes than those we notified you about at the time of collection, we will provide you with notice and, where required by law, seek your consent, before using your personal data for a new or unrelated purpose. We may process your personal data without your knowledge or consent only where required by applicable law or regulation.
Contact Us
If you have any questions about our processing of your personal data or would like to make an access or other request, please contact us at legal@poolside.ai